Registry and Biobank Operations Coordinator
The CARRA Registry is North America’s largest observational registry that collects clinical and patient-reported information about children and young adults with pediatric-onset rheumatic diseases. The CARRA Registry also serves as a biosample repository for translational studies that leverage data collected through the Registry.
The CARRA Registry aims to understand the long-term outcomes and long- and short-term safety and effectiveness of medications used to treat pediatric rheumatic and related autoimmune diseases. We also aim to give all affected children and families the opportunity to participate in meaningful, high-quality clinical and translational research.
General Summary
The Registry and Biobank Operations Coordinator plays a critical role in supporting the day-to-day operations of the CARRA Registry and Biobank. This individual ensures the accurate, timely, and compliant coordination of data and biospecimen workflows that underpin high-quality research.
Serving as a central liaison across clinical sites, biobank partners, investigators, and internal teams, this role is essential to maintaining operational continuity, strengthening site engagement, and enabling research excellence.
Position Responsibilities (Minimum of 37.5 hours/week)
Site & Biobank Coordination
- Serve as the primary point of contact for clinical sites and biobank partners
- Coordinate biospecimen workflows, including kit distribution, collection processes, and shipment tracking
- Monitor sample status and ensure timely communication between sites and biobank laboratories
- Support routine laboratory reporting and issue resolution
- Prepare and present relevant biospecimen collection communications
Data & Sample Oversight
- Facilitate data and biospecimen linkage, reconciliation, and tracking processes
- Support data and sample request workflows from CARRA investigators
- Ensure accuracy and completeness of annual reporting deliverables
- Identify and escalate discrepancies or workflow gaps
Operational Support & Administration
- Set agenda, send meeting reminders, keep minutes, maintain records and follow up on action items for all Biobank calls in collaboration with Registry Operations staff.
- Provide training and guidance to site staff on biospecimen standard operating procedures (SOPs)
- Maintain an accurate log of ongoing collections, with inclusion and exclusion criteria, samples collected, and sites participating.
- Manage site-facing tools and logistics (e.g., device tracking, troubleshooting support)
- Oversee Registry communication channels, including shared inboxes
- Maintain and update Research Portal content and resources
Transition & Compliance
- Support biobank transition activities
- Monitor workflows to ensure adherence to SOPs, regulatory requirements, and documentation standards
- Contribute to process improvement efforts to enhance efficiency and scalability
- Maintain audit-ready documentation and support compliance activities
Education/Experience
Required
- Bachelor’s degree in public health, life sciences, healthcare administration, or related field
- 2–4 years of experience in clinical research, registry operations, biobank coordination, or similar environment
- Strong organizational and project coordination skills with high attention to detail
- Experience managing multiple workflows and stakeholders simultaneously
- Excellent written and verbal communication skills
- Experience working with clinical registries and/or biospecimen operations
- Familiarity with EHR data, research data systems, or clinical research workflows
- Experience supporting multi-site research networks
- Knowledge of regulatory and compliance standards (e.g., IRB, HIPAA, GCP)
Core Competencies
- Operational execution and reliability
- Stakeholder coordination and customer service mindset
- Problem-solving and process improvement
- Data accuracy and quality focus
- Adaptability in a dynamic, evolving environment
Expected Impact
- Ensures high-quality, reliable data and biospecimen workflows for investigator use
- Strengthens site engagement through responsive and effective coordination
- Supports seamless operational continuity during Registry 2.0 migration
- Reduces bottlenecks and improves turnaround times across Registry and Biobank operations
Why Join Us
This is an opportunity to play a foundational role in advancing research infrastructure that directly supports improved outcomes for children with rheumatic diseases. You will work at the intersection of data, operations, and clinical research in a highly collaborative and mission-driven environment.
Compensation
Salary for this position is competitive and depends on experience. In addition, a comprehensive benefits package is included.
How to Apply
Please email your curriculum vitae and cover letter to [email protected]. Applicant review will continue until the position is filled.
Amount of Travel Required
Less than 10 days a year.