Meetings & Events

Travel & Travel Support

CARRA 2020 Annual Scientific Meeting (ASM) Cancellation Process

Effective, March 13, 2020, the CARRA Annual Scientific Meeting that was to be held at Hyatt Regency New Orleans has been canceled. Below you will find information regarding the cancellation process.

Meeting Registrations

All meeting registrations will be automatically canceled. There is no need for you to take further action.

Hotel Reservations

All hotel reservations made at the Hyatt Regency New Orleans or the Hyatt House New Orleans will be canceled by the hotel. There is no need for you to take further action. You will receive confirmation of your cancellation directly from the hotel. If you do not receive a confirmation by March 23, please contact the appropriate hotel:

Hyatt Regency504-561-1234

Hyatt House - 504-648-3118

If you made a reservation at a hotel other than the two Hyatt properties noted above, you will need to cancel your own hotel reservation.


If you booked your own flight to New Orleans, please contact the airline directly to see what your options are for cancellation. Airlines are being flexible and waiving cancellation and change fees, even if the purchased flight was non-refundable/non-changeable.

If CARRA booked a flight on your behalf, we will manage the cancellation process via our travel agent. There is no need for you to take further action.


Most institutions have policies in place for reimbursing employees for work-related travel that is canceled due to institutional travel restrictions as a result of COVID-19.  Please first reach out to your institution to find out what expenses they will cover.

If the airline will not cancel or allow you to change/re-use your purchased flight, and your institution will not cover this expense, please reach out to CARRA. We will review reimbursement requests on a case-by-case basis.


If you have any questions about the cancellation process, please contact Gretchen Ponzer ([email protected]).